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eRA Commons account

  • 1.  eRA Commons account

    Posted 02-28-2019 02:29
      |   view attached

    Dear colleagues,

    I hope this message finds you well!

    Since a couple of days we seem to have troubles logging in to eRA Commons account. We get an error message (snapshot attached), stating that we are either not enrolled or the information entered is invalid. We received the same message for both our institutions, therefore I am wondering if there is a system problem with eRA Commons. Has anyone of you the same problem? Thank you in advance!

    Thanks for your help and input.
    Best, Agatha

     



    ------------------------------
    Agatha Keller
    Co-Head EU GrantsAccess
    ETH Zurich | University of Zurich
    Zurich
    414-463-45350
    ------------------------------


  • 2.  RE: eRA Commons account

    Posted 02-28-2019 10:28
    Hi Agatha,
    We experienced this issue last week. I had to click on the "forgot password" link.  Once I changed my password, everything was OK.  Hope that works for you!

    Janet

    ------------------------------
    Janet Simons
    Director, Research Policy and Export Officer
    University of Maryland, Baltimore
    Baltimore, MD
    ------------------------------



  • 3.  RE: eRA Commons account

    Posted 03-01-2019 04:18

    We had the same problem. eRA Commons also suggested to change password, but it did not work. A couple of days later now it is working again.

     

    Best

    Nicolas

     

    ICFO-01

       Nicolas Schulthess

     

       Program Manager

       ICFO-The Institute of Photonic Sciences

       Mediterranean Technology Park

       Av. Carl Friedrich Gauss, 3

       08860 Castelldefels (Barcelona), SPAIN

       Phone: +34 93 554 22 93

       Mail: nicolas.schulthess@...

       Web: www.icfo.eu

     






  • 4.  RE: eRA Commons account

    Posted 03-01-2019 08:18

    Hi Agatha - this was a known issue on NIH's end. See here:

    https://era.nih.gov/node/528

    You should be able to get back in once you've reset your password.
    Hope this helps!

    Scott



    ------------------------------
    Scott Niles, Ph.D.
    Contracting Officer
    Georgia Institute of Technology
    Atlanta, GA
    (404) 385-2080
    ------------------------------



  • 5.  RE: eRA Commons account

    Posted 03-04-2019 02:34

    Dear all,

     

    thanks a lot for coming back to me with all the valuable help. We managed to activate the account by resetting the password and deleting all the cookies.

    Best regards,

    Agatha

     

     

    Agatha Keller | Co-Head EU GrantsAccess

     

    International Research Programmes

    ETH Zurich | University of Zurich

    Seilergraben 53 | 8001 Zürich | Switzerland

    grants@...

    +41  44  634  53  54

    www.grantsaccess.ch