I'm a bit of a broken record sharing this link, but I've found it rather informative: https://grants.nih.gov/grants/guide/notice-files/NOT-OD-26-004.html
Based on this, I think that a lot of eRA Commons functions are not happening/delayed, and support is limited.
------------------------------
Emily Shortt
Administrative Lab Manager
Whitehead Institute for Biomedical Research
Cambridge, MA
(617) 258-5059
------------------------------
Original Message:
Sent: Wed October 08, 2025 09:51
From: Lesley Schmidt
Subject: Delay expected for eRA Commons account creation?
We are experiencing the same issue at the University of Minnesota, so you are not alone. It is typically very fast, but has not resolved itself (it's been about a week).
My situation isn't urgent, so I haven't tried to contact the eRA Commons Help Desk. I am guessing it isn't operational, but I haven't checked. That would be the first stop.
Original Message:
Sent: 10/7/2025 9:17:00 AM
From: Will Spotts
Subject: Delay expected for eRA Commons account creation?
Good morning to you. I set a PI up with an eRA Commons account yesterday, but no confirmation email has arrived to the Inbox or Spam folder. It's not panic time for another few days at least; have you had a similar situation in the past few days that resolved itself, or are you also waiting for new accounts to be activated? What's a "typical" turnaround time, even if we're not particularly "typical" at the moment?
Thanks! And here's a Birdie pic for you taking the time to read this. The eRA Commons account is not for her, to be clear. Carry on, Champ!
Will Spotts
Senior Pre-Award Sponsored Projects Officer
Office of Research and Development Administration
Eastern Michigan University
200 Boone Hall, Ypsilanti, Michigan 48197
(734) 487-3090 (o)
(734) 276-6537 (c)